Hospitality & Remote Services
The SIP team boasts more than 40 years experience in the design, construct and operations of remote village facilities across Western Australia and Queensland.
SIP has been consistently delivering cutting edge and innovative accommodation management, foodservice and general village operation programs to projects across many industries ranging from mining oil and gas, civil construction ,hospitals, health-care, correctional facilities, restaurants as well as schools, universities, and hotels, SIP's efficiency and attention to detail continues to exceed client demands and expectations.
We are passionate about delivering continuous innovation and improvement and make a commitment never to be a business that aims only to impress at tender time.
Our consultants spend much of their time discovering new solutions and generating ideas that can be applied to existing or new service concepts; Whilst our creative focus levels are high we recognize that the process of “checking in with reality” is paramount to the success of our recommendations. We therefore provide concrete analysis and substantial research to support our solutions along with a solid implementation procedure and follow up program.
Our international experience in accommodation and food service consulting allows for global thinking and the ability to consider wider opportunities when working with clients. This provides a greater level of flexibility when looking at facility and service concept development while still remaining focused on the deliverables. We aim to provide customer service which is second to none, to build long term mutually beneficial relationships with our clients and to adapt to fit their needs, culture and vision. We understand the unique nature of every client's business and deliver solutions which are effective and sustainable.
Our reputation has been built on our unique tailor made approach and commitment to our clients.
We take pride in working collaboratively with both principals and contractors. Our service is designed to break the chain of continuous tender cycles by assisting contractors to deliver levels of service that encourage principals to roll (extend) contracts rather than call for tenders every few years.
The SIP web based score card system provides an independent record of contractor performance and remains in play even when client representatives move on.
We have a substantial knowledge, in the field experience and a practical understanding of what works. The extensive skills and experience of our consultants enables us to offer industry recognised expertise across a wide range of subjects. By listening to our clients and understanding their needs we offer innovative and bespoke support packages utilising the full range of skills within our team.
In summary our support includes:
- Managing hygiene & food safety
- Managing quality & process control
- Advice on village design and construction
- Preparation of RFT’s
- Ongoing management of contractors using the SIP electronic score card system
- Estimating and assistance with project development (FID)
- Bespoke training packages
- Implementing a QA culture and Improving the effectiveness of quality systems
- Pre audit & accreditation preparation
- Supplier risk assessment & auditing
- Raw material & finished product specifications
- Implementing HACCP
- Audit, verification and trouble shooting
- Interim technical & production management
FOOD SERVICES & THE ENVIRONMENT
SIP considers the environment in all its business activities. With this in mind we are able to provide advice and resources for foodservice owners and operators to improve their practices and reduce their business' environmental footprint. For operations interested in a professional, sustainability consulting solution SIP can offer consultation customised to your operation's specific needs.
We can provide your organisation with the experience, resources and practical solutions to not only improve your environmental impact, but also save money. We offer a wide range of Envirosafe Food consulting services including:
- Energy and water use audits
- Waste audits
- Equipment and mechanical systems audits
- Food waste management
- Composting programs
- Sustainable product sourcing
- Menu development
- Pre-opening and remodeling consultation
- Customized assistance with various sustainability programs
A typical consultation includes a comprehensive audit of an organisation's facilities and practices followed by a detailed report with observations and recommendations. Audits and reports emphasize low and no cost solutions through practices and policies rather than expensive equipment upgrades or gadgets. However, some equipment upgrades are very cost effective and all facility systems are audited so upgrades will be recommended when appropriate.
Our commitment to environmental stewardship provides a solid foundation for implementation of effective and meaningful change in individual facilities and the foodservice industry in general.
Business Improvement Categories Include:
- Cleaning Green
- Disposables
- Energy Efficiency
- Equipment
- Fats, Oils and Grease
- Food
- Food Waste
- Animal Feed
- Composting
- Food Donation
- Vermicomposting
- HVAC
- Lighting
- Office
- Renewable Energy
- Waste Reduction
- Water Efficiency